Developing Effective Architectural Roadmaps To Connect With The Missions And Programs
Things done while tuning and elevating IT's relationship with the government functions process transformation efforts
The Office of the Chief Information Officer’s (OCIO) mission is to enable the programs and missions of NASA. In that regard, meeting with one of the major business areas, the mission directorates, is one way NASA’s Office of the Chief Information Officer (OCIO) is elevating IT’s relationship within NASA. The focus is to understand their pain points and collaborate on solutions.
One vivid example is the work of a small team located at the NASA Shared Services Center at Stennis Space Center in Mississippi known as the Enterprise License Management Team (ELMT). Working through the OCIO with mission areas and Centers, ELMT has literally saved NASA millions of tax payer dollars. They have consolidated thousands of individual licenses into Agency-wide software licenses and created cost saving Blanket Purchase Agreements. ELMT has consolidated 21 software solutions and is currently working on or re-competing another 10 this fiscal year and next for even more savings.
We’ve made lots of incremental improvements to service and added services that are making a huge difference to the customer experience. To connect with the missions and programs, we’ve addressed these areas:
-Increased Smartcard use across the Agency.
-Implemented 34 security program initiatives.
-Implemented an Agency-wide interim Supply Chain Risk Management framework.
-Developed effective architectural roadmaps for all the IT Service Domains.
-Expanded partnerships with other Government Agencies and commercial partners to identify best practices.
Impact of social media, mobile, cloud and tablets on business environment
NASA employees are a very technologically savvy group. NASA was one of the first to add Apple iPhones and iPads to its workforce due to demand and maturing of the products and software. Cloud computing is a great example of taking advantage of commercial technology that will make NASA data available to the scientist and researchers in a scalable, cost-efficient way. Also the virtualization of servers at NASA Data Centers is and has been underway for the last couple years. A room full of individual servers are in the process of being virtualized and put in some cases, in a single rack. That means less electricity to power the servers and cooling power required. This is a significant savings in energy costs to the Centers.
Bring Your Own Device applies here too. It will and already is having a significant impact across NASA’s environment as well as the rest of the Federal Government.
-Doubled electronic-mailbox size.
-Encrypted all laptops.
-Held the largest mass collaboration ever attempted with over 10,000 participants in 83 locations around the world.
-Improved backup solutions.
-Saved significant costs with a new Web Services Contract.